The care levels in Austria
at a glance

Austria offers an individually tailored support system for those in need of care through its care levels.

Discover how the Austrian care allowance system can help you or your relatives! Find out now about the seven care levels in Austria.

bazuba Pflegestufen in Österreich

1. What are care levels?

2. How are care levels determined?

3. Which care levels are there?

The following guide is for informational purposes only and does not constitute legal advice

What are care levels in Austria?

In Austria, the care level system is a key pillar of support for people who require care. This well-structured system consists of seven care levels, each defining the extent of care required and the corresponding care allowance. The aim is to ensure the necessary care and to enable as independent and needs-oriented a life as possible.

How are the care levels determined in Austria?

Classification into one of the care levels is carried out through a detailed assessment. This is performed by doctors or qualified nursing professionals commissioned by the health insurance funds. They assess the daily assistance needs of the person requiring care in order to determine the appropriate care level. This assessment is decisive for determining the care allowance, with specific activities and the time required for them being considered according to clear criteria.

Die Pflegestufen 1, 2, 3, 4, 5, 6 und 7 in Österreich
Care levels in Austria: Compact overview for printing

Requirements for receiving care allowance

To be eligible for care allowance, the following requirements must be met:

  • Ongoing need for care and assistance due to a physical, mental or psychological disability, or a sensory impairment, which is expected to last at least 6 months
  • Ongoing care needs of more than 65 hours per month.

Which care activities are taken into account when determining the care levels in Austria:

  • Assistance with dressing and undressing
  • Support with daily personal hygiene
  • Preparation of and assistance with meals
  • Accompaniment to the toilet and management of incontinence
  • Assistance with taking medication
  • Support with mobility

Special care tasks such as administering tube feeding or insulin injections are also part of the care level system in Austria. However, medical treatments that go beyond basic care are not considered as part of the care needs.

Which other supportive activities in daily life are taken into account when determining the care levels in Austria:

  • Shopping for groceries and medicines
  • Cleaning the home and personal belongings
  • Washing clothes and bed linen
  • Heating the flat

Special regulations for children and young people regarding care levels in Austria

For children and young people up to the age of 15, as well as for persons with severe intellectual or psychological disabilities, there are special regulations within the „care levels Austria“. These take into account the increased need for care and motivation, and provide for additional support.

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How to apply for care allowance in Austria

Your essential guide to applying for care allowance in Austria. Learn how to proceed from the assessment of care needs to receiving the decision, to ensure optimal care for yourself or your relatives.

More about applying for care allowance

Which care levels are there in Austria?

The amount of care allowance is determined according to the individual care needs, which are divided into seven levels. You are entitled to receive it if your care needs exceed 65 hours per month. Determination of the required care hours is carried out by a medical or nursing assessment:

Care level 1

More than 65 hours
required | month

€ 175.00
net | month

Care level 2

More than 95 hours
required | month

€ 322.70
net | month

Care level 3

More than 120 hours
required | month

€ 502.80
net | month

Care level 4

More than 160 hours
required | month

€ 754.00
net | month

Care level 5

More than 180 hours
required | month

€ 1,024.20
net | month

  • if extraordinary care is required

Care level 6

More than 180 hours
required | month

€ 1,430.20
net | month

  • if care measures are required that cannot be scheduled in advance and must be provided regularly during both day and night
  • or if the constant presence of a carer during both day and night is necessary because there is a risk of harm to oneself or others

Care level 7

More than 180 hours
required | month

€ 1,879.50
net | per month

  • if no purposeful movements of the four limbs with functional implementation are possible
  • or if a comparable condition exists
Care levels in Austria: Compact overview for printing

The care allowance is paid monthly (12 times per year) in arrears. Neither income tax nor health insurance contributions are deducted from the care allowance.

Note: If you stay in a hospital or rehabilitation clinic, the care allowance is paused from the second day onwards, provided that a social insurance provider (domestic or foreign), the federal government, a regional health fund, or a health care institution covers the main costs. In certain circumstances, the care allowance can continue to be received upon application.

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Frequently asked questions about care levels in Austria

To ensure that people in need of care receive appropriate support, Austria has established a system of care allowance levels. There are a total of seven care levels, each with different entitlements to care allowance.

There are 7 care levels in Austria. To be granted a care level, a care requirement of more than 65 hours per month is necessary. This is determined as part of an assessment by a doctor or a qualified nurse.

For care level 1, a care requirement of more than 65 hours is needed.

For care level 1, you receive a monthly amount in euros (net) of 175,00 €.

For care level 2, you require a care need of more than 95 hours.

For care level 2, you receive a monthly amount in euros (net) of 322,70 €.

For care level 3, you require a care need of more than 120 hours.

For care level 3, you receive a monthly amount in euros (net) of 502,80 €.

For care level 4, you require a care need of more than 160 hours.

For care level 4, you receive a monthly amount in euros (net) of 754,00 €.

For care level 5, you require a care need of more than 180 hours, if

  • exceptional care is required

For care level 5, you receive a monthly amount in euros (net) of 1.024,20 €.

For care level 6, you require a care need of more than 180 hours, if

    • care measures that cannot be scheduled in advance are required and must be provided regularly during the day and night

or

    • the constant presence of a carer during the day and night is required because there is a risk of harm to oneself or others

For care level 6, you receive a monthly amount in euros (net) of 1.430,20 €.

For care level 7, you require a care need of more than 180 hours, if

    • no purposeful movements of all four limbs with functional implementation are possible

or

    • a comparable condition exists

For care level 7, you receive a monthly amount in euros (net) of 1.879,50 €.

Do you have a question? We have the answer!

With the bazubot, you receive quick answers about care levels in Austria, care allowance and more. Simply ask and get clear, helpful information about care.

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