Apply for care allowance
in Austria

The care allowance is an important resource when caring for a relative in Austria. Here we explain how you can apply for care allowance – from determining the need for care to receiving the official decision.

Discover how you can secure the necessary funds for optimal care.

The following guide is for informational purposes only and does not constitute legal advice

Apply for care allowance in Austria

In Austria, the need for care is not regulated by levels as in Germany, but through a care allowance system. The purpose of the care allowance is to cover the costs of a person’s need for care and to support home care. It is particularly important that the use of the care allowance and the choice of care arrangement are left to the person in need of care.

Who can apply for care allowance?

Care allowance can be applied for by anyone who requires care due to physical, mental, or psychological impairments. The application can be submitted by the person concerned themselves, as well as by their relatives or carers.

Overview of care levels in Austria

In Austria, there are seven care levels that take individual care needs into account.

Here you will find an overview of each care level!

How does the application process for care allowance work?

Step 1: Determining the need for care

First, it must be determined whether you or a person you care for is entitled to care allowance. Anyone who requires care due to physical, mental, or psychological impairments can apply for care allowance. This can be done by the person concerned themselves, as well as by their relatives or carers.

Step 2: Submitting the care allowance application

The next step is to submit the application for care allowance. This can be done either in writing or online to the relevant care allowance authority, the responsible insurance provider, or via oesterreich.gv.at. Make sure to provide detailed information about the care needs of the person concerned in the application and attach all relevant medical reports and documents.

Step 3: Assessment of the need for care

After the application is received, an assessor from the relevant social insurance or the Ministry of Social Affairs will evaluate the person’s need for care. Abilities in various areas such as personal hygiene, nutrition, and mobility will be assessed, taking into account whether the need for care is due to physical, mental, or psychological limitations.

Step 4: Receiving the care allowance decision

Based on the assessment, the care allowance authority will issue a care allowance decision. Depending on the severity of the impairments, the care allowance is divided into seven levels, with level 1 representing minor and level 7 the most severe impairments. The decision specifies the monthly amount, which is paid out by the social insurance or the Ministry of Social Affairs twelve times a year and is not subject to income tax.

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Conclusion

Applying for care allowance in Austria may seem complex at first glance, but with our detailed step-by-step guide, you can successfully navigate this process. From determining the need for care, to submitting the application, to receiving the care allowance decision – every detail matters. Applying for and receiving care allowance can make a significant difference by making everyday life easier for those in need of care and providing the necessary resources. Use this knowledge to ensure the best possible care for your loved ones and to offer them the support they need.

Frequently asked questions about applying for care allowance in Austria

In Austria, care allowance can be applied for by any person who requires care due to physical, mental, or psychological impairments.

You can submit an application for care allowance in writing or online to the relevant care allowance authority, the responsible insurance provider, or via oesterreich.gv.at.

The application should include detailed information about the care needs of the person requiring care. All relevant medical findings and documents, such as medical certificates or hospital discharge reports, should also be attached.

An assessor from the relevant social insurance institution or the Ministry of Social Affairs will evaluate the need for care. Abilities in various areas such as personal hygiene, nutrition, and mobility will be considered.

The amount of the care allowance is determined based on an assessment and is divided into seven levels. Level 1 represents minor and level 7 the most severe impairments.

The care allowance is paid monthly, i.e. twelve times a year, by the social insurance institution or the Ministry of Social Affairs and is not subject to income tax.

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